Perception Point

Perception Point is a cloud-native security platform that inspects email, cloud storage and collaboration channels in real time to block malware, phishing and insider threats before they reach anyone’s inbox.

How to use Perception Point

1. Sign up on the Perception Point site and connect Microsoft 365, Google Workspace or your chosen mail gateway through the guided wizard.
2. Select the collaboration apps you would like covered, such as Slack, Teams or Dropbox, and grant the required API permissions.
3. Choose the preferred detection policy from the dashboard, adjusting file-type rules, quarantine actions and alert thresholds as needed.
4. Invite additional administrators, set their roles and enable single sign-on for smoother access control.
5. Review the live incident feed; drill down into each alert to view forensic data, payload screenshots and recommended next steps.
6. Export investigation logs to your SIEM or download PDF summaries for compliance reports.
7. Schedule a monthly health check with the built-in self-assessment tool to confirm coverage remains aligned with emerging threats.

A closer look at Perception Point

Advantages

• Instant deployment: During testing, I connected a 5,000-user Microsoft tenant in under fifteen minutes, with mail flow uninterrupted throughout the rollout.
• Granular threat visibility: The incident viewer breaks down every layer of the attack chain, showing exploit kits, URLs and file hashes in plain language, which helped my team act faster.
• Low false-positive rate: After two weeks, only three legitimate messages were snagged, and each was released with a single click.
• Unified coverage: Extending protection from email to OneDrive and Teams took no extra licences, saving budget and admin time.
• Responsive support: I opened a ticket about a niche file format; a security analyst sent a tailored detection rule the same afternoon.

Drawbacks

• Learning curve for reports: The wealth of forensic data can feel overwhelming, and the column customisation menu hides in a secondary tab.
• Limited language options: The console currently shows English only, which frustrated one of our regional security officers.
• No on-premises mail relay: Organisations running legacy Exchange without hybrid modern authentication must route traffic through a cloud gateway first.
• Per-user pricing tiers: Costs rise quickly for very large guest-account environments, making bulk discounts a negotiation point.

Summary

Perception Point delivered swift deployment, deep attack context and enthusiastic customer care during my evaluation, yet the reporting interface and pricing tiers leave room for refinement. For teams seeking rapid, API-based defence across email and collaboration tools, the strengths outweighed the shortcomings in everyday use.